Refund Policy
Thank you for purchasing our service! We strive to ensure that our customers are satisfied. Please read our refund policy below:
- Refunds are only provided if there are technical issues that prevent you from using our service.
- If you wish to request a refund, please contact our support team within 30 days of purchase.
- No refunds will be given for simply changing your mind or for any other non-technical issues.
Refund Process
We provide a simple refund process for eligible cases. Below are the steps for initiating a refund:
- 1. Users must submit a refund request, clearly stating the issue with the product.
- 2. For technical reasons preventing the use of the product, refunds must be requested within 30 days of purchase.
- 3. Once a refund request is submitted, our support team will review the request within a certain time frame and process the refund once the issue is confirmed.
If you need assistance with the refund process, please contact us at support@smartresumeaip.com.